The purpose of the task is to provide professional service to all customers of the British Council through a variety of media (face to face, email and phone) and to facilitate the administration of the Learning Centre courses and service reviews with the customer registration and information management.
Essential Behaviors
* Make it Happen
* Communicate with others
* Working Together
* Creating a shared goal
Essential knowledge and skills
* IT skills
* Written and spoken English
* Advanced written and spoken in Arabic
Essential expertise
* Proof of financial expertise to the collection and management.
* Customer service, both face to face and by telephone.
The deadline for applications is December 3, 2011. Please carefully read the role profile and complete the application form (You can use the guidance notes, pack behavior and the generic package to help). Completed applications should be returned to bc.muscat@om.britishcouncil.org
Essential Behaviors
* Make it Happen
* Communicate with others
* Working Together
* Creating a shared goal
Essential knowledge and skills
* IT skills
* Written and spoken English
* Advanced written and spoken in Arabic
Essential expertise
* Proof of financial expertise to the collection and management.
* Customer service, both face to face and by telephone.
The deadline for applications is December 3, 2011. Please carefully read the role profile and complete the application form (You can use the guidance notes, pack behavior and the generic package to help). Completed applications should be returned to bc.muscat@om.britishcouncil.org
